Supporting re-opening with essential services: 06/07/20


Supporting re-opening with essential services

As the allowed re-opening of many non-essential shops and retail services continues and the opening of all businesses and venues (with specific exceptions) is allowed from 4th July, we continue to expand our services to support businesses with their plans.

Further easing of lockdown restrictions, while welcomed to support our economy, comes with a risk of increasing the transmission of the disease and contributing to a second wave of the virus. We have seen the localised lockdown of the city of Leicester recently and other parts of the country may follow the same route if statistics show that the rate of infection has started to increase in specific areas.

As a provider of essential waste services in the East Midlands, we will continue to service our Leicester customers and will follow all the possible health and safety precautions to protect our team and the businesses we support.

From Monday 6th July 2020 we will:

  • Offer our full range of metal recycling and waste management services, where safe to do so
  • Open all of our sites for core hours from 8am to 4pm Monday to Friday (variation exists at sites with some starting earlier or finishing later due to licencing and planning agreements, please call 0345 337 0000 for details)
  • All sites will be closed on Saturdays until further notice
  • Open all of our sites for members of the public and door trade – subject to social distancing measures
  • Continue with our employee inductions, ongoing health and safety training and carry on with working from home or safe return to sites where possible

Business services, Team WARD is open for:

  • All essential metal processing and waste management business services including food and hospitality waste, glass, metal and wood recycling, clinical and hazardous waste, skip hire, rapid response and commercial waste collection
  • Ferrous and non-ferrous metals from business customers
  • End of life vehicles (including cars and vans)
  • Regular door trade customers/registered scrap collectors
  • Textile banks, clothing collections and recycling for reuse and export
  • Commercial waste collection services across the East Midlands

Skip hire:

  • For skip hire visit:
  • Skip hire services are available via phone or our website. Bookings and payments can be made online or over the phone to ensure it is contactless. Your skip will be delivered and collected by one of our drivers, maintaining social distancing measures and we will communicate via email or phone rather than with a paper ticket, to minimise contact.
  • Discounts are available for NHS workers on skip services. Quote NHS2020 on booking and email the team with verification of your ID number.

Please note

  • Please wait for a telephone call from our customer services team to confirm your skip delivery
  • Our offices are currently closed on Saturdays, however limited skips maybe available for Saturday delivery. Book early to avoid disappointment
  • We are unable to respond to Skip queries via Facebook Messenger, please contact our customer services team on 0345 337 0000

Health and safety of our and customers is a priority and we are adhering to the additional hygiene and safeguarding measures implemented across our business. It is vital that we maintain high levels of hygiene and continue with strict social distancing measures to prevent infection rates from rising again.

For the latest guidance visit:

All safety measures remain in place as previous updates. Please visit: for latest information.

Thank you for your continued support throughout this period.