Coronavirus Ward: All Updates

19/07/21

From Monday 19th July, the government has confirmed a move to Step 4 of its lockdown plan, with the lifting of the majority of the legal restrictions. People will be expected to protect themselves and others through informed choice.

The government expects and recommends that face coverings are worn in crowded and enclosed spaces, such as public transport, when mixing with people you don’t normally meet.

Please be advised, although we are doing everything we can to safely keep services and sites running, however, we are also experiencing a rise in track and trace cases requiring team members to self-isolate, therefore staffing levels can change unexpectedly, at short notice. We apologise for any disruption or inconvenience this may cause.

If you are experiencing any symptoms of Coronavirus or are self-isolating, we ask you to keep away from site until it is safe to return.

This decision to lift restrictions has been taken based on thelatest data and modelling, showing that the government’s “four tests” for easing covid restrictions have been met.

The four tests are:

  • The vaccine deployment programme continues successfully
  • Evidence shows vaccines are sufficiently effective in reducing hospitalisations and deaths in those vaccinated.
  • Infection rates do not risk a surge in hospitalisations which would put unsustainable pressure on the NHS.
  • Our assessment of the risks is not fundamentally changed by new Variants of Concern.

Our metal recycling and waste management activities are classified as essential services and our team essential workers. We have remained operational with extended health and safety measures in place and we will continue to implement these additional measures for the foreseeable, as safeguarding our colleagues, partners, suppliers and customers remains our top priority.

We will continue to assess safety, reviewing advice and guidance from Public Health England, the Government and our industry bodies, including the British Metal Recycling Association (BMRA) and the Waste Industry Health and Safety Forum (WISH).

From Monday 19th July, Ward will continue to operate in the following way:

  • All our sites will be open from 8am to 4pm on Monday to Friday
  • Employees who wish to work from home are encouraged to do so, where possible.
  • Employees who are required to work on site or in transport roles have been provided with health and safety training, full Personal Protective Equipment (PPE)
  • Masks will be required when inside and moving around all our sites
  • External visitors to our sites will need to register and we request that they provide their own PPE
  • Lateral flow tests of our employees will be carried out regularly
  • Travel will be minimized where possible

Key contacts:

We have come a long way, but we are still not without risks. We urge everyone to act responsibly and look out for each other’s best interests.

Thank you for your continued support.

Team Ward

01/07/21

The Government has confirmed that the next review of the roadmap for England will be in mid July.

Our metal recycling and waste management activities are classified as essential services and our team essential workers so we remain operational with extended health and safety measures in place. 

Safeguarding our colleagues, partners, suppliers and customers remains our top priority.

For full details please visit the government website: https://www.gov.uk/guidance/covid-19-coronavirus-restrictions-what-you-can-and-cannot-do

We will continue to support local and national businesses where it is safe to do so and keep in place social distancing and increased hygiene measures until further notice. This includes:

  • Wearing masks in and around all our sites
  • Registering visitors and completing a screening questionnaire for anyone external visiting our sites and requested to provide their own PPE
  • Carrying out regular lateral flow tests of our employees on a weekly basis
  • Minimising travel where possible

Please continue to wash your hands regularly, cover your face in enclosed areas and make space by keeping at least two metres apart. If you are experiencing any symptoms of Coronavirus or are self-isolating, we ask you to keep away from site until it is safe to return. 

As a general guide for outside of work, up to 6 people or 2 households are currently able to meet indoors and up to 30 people outdoors. For the latest guidance in your local area, please visit: https://www.bbc.co.uk/news/uk-54373904

We are continually assessing safety, reviewing advice and guidance from Public Health England, the Government and our industry bodies, including the British Metal Recycling Association (BMRA) and the Waste Industry Health and Safety Forum (WISH).

From Thursday 1st July, Ward will continue to operate following the latest Government guidelines until advised of alternate arrangements: 

  • All our sites will be open from 8am to 4pm on Monday to Friday
  • Employees who wish to work from home are encouraged to do so. The relevant equipment and access to systems has been provided. 
  • Our Customer Service team is available on 0345 337 0000 or email customer.services@ward.com. Please contact us is you have any queries about the services available
  • Employees who are required to work on site or in transport roles have been provided with health and safety training, full Personal Protective Equipment (PPE) and strict social distancing measures are in place
  • Skip Hire services are running Monday to Friday. Please visit https://www.ward.com/household-waste/skip-hire/ to check prices and book online

Please be advised, although we are doing everything we can to safely keep services and sites running, this is subject to change at short notice. We apologise for any inconvenience caused during this period. 

We will update our status accordingly if further changes are announced. Please visit: https://www.ward.com/coronavirus-statement/ for detailed information. 

Thank you for your continued support.

Team Ward

17/05/21

From Monday 17th May 2021 the Government has confirmed that the next stage of the roadmap will go ahead for England to steadily emerge from a sustained period of national lockdown.

Thanks to the rapid and successful deployment of the vaccination programme to date and the slow decline of infection and transmission rates, the government has confirmed that from from Monday 17 May indoor hospitality can reopen and indoor entertainment can resume, including cinemas, museums, and children’s play areas.

Up to 6 people or 2 households will be able to meet indoors and up to 30 people outdoors.

All remaining outdoor entertainment can reopen, such as outdoor cinemas and performances. Some larger events will be able to take place, including conferences, theatre and concert performances, and sports events. Restrictions on the number of attendees will remain as set out in the Roadmap.

For full details please visit the government website: https://www.gov.uk/guidance/covid-19-coronavirus-restrictions-what-you-can-and-cannot-do.

As metal recycling and waste management activities are classified as essential services and our team essential workers, our sites have been operational throughout the Pandemic. Safeguarding our colleagues, partners, suppliers and customers has been our top priority.

We will continue to support local and national businesses where it is safe to do so and keep in place social distancing and increased hygiene measures until further notice. This includes:

  • Wearing masks in and around all our sites
  • Registering visitors and completing a screening questionnaire for anyone external visiting our sites and requested to provide their own PPE
  • Carrying out regular lateral flow tests of our employees on a weekly basis
  • Minimising travel where possible

We are continually assessing safety, reviewing advice and guidance from Public Health England, the Government and our industry bodies, including the British Metal Recycling Association (BMRA) and the Waste Industry Health and Safety Forum (WISH).

From Monday 17th May, Ward will continue to operate following the latest Government guidelines until advised of alternate arrangements:

  • All our sites will be open from 8am to 4pm on Monday to Friday
  • Employees who wish to work from home are encouraged to do so. The relevant equipment and access to systems has been provided.
  • Our Customer Service team is available on 0345 337 0000 or email customer.services@ward.com. Please contact us is you have any queries about the services available
  • Employees who are required to work on site or in transport roles have been provided with health and safety training, full Personal Protective Equipment (PPE) and strict social distancing measures are in place
  • Skip Hire services are running Monday to Friday. Please visit https://www.ward.com/household-waste/skip-hire/ to check prices and book online

Please be advised, although we are doing everything we can to safely keep services and sites running, this is subject to change at short notice. We apologise for any inconvenience caused during this period.

We will update our status accordingly if further changes are announced. Please visit: https://www.ward.com/coronavirus-statement/ for detailed information.

Please continue to wash your hands regularly, cover your face in enclosed areas and make space by keeping at least two metres apart. If you are experiencing any symptoms of Coronavirus or are self-isolating, we ask you to keep away from site until it is safe to return.

Thank you for your ongoing support.

Team Ward

23/02/21

From Monday 22nd February 2021 the Government has unveiled plans for England to gradually emerge from a sustained period of national lockdown.

Thanks to significant breakthroughs with Coronavirus vaccine development, the rapid and successful deployment of the vaccination programme to date and the slow decline of infection and transmission rates we are able to start thinking about making plans for the future. 

In the meantime, we are still under the ‘stay at home’ restrictions until the end of March [https://www.bbc.co.uk/news/explainers-52530518]. 

Please visit the government website for more details: https://www.gov.uk/guidance/national-lockdown-stay-at-home.

Key milestones such as the opening of schools, non-essential retail and other businesses will determine how quickly the plans can be realised and these will be assessed on an ongoing basis and further announcements made in due course. 

In the meantime, safeguarding our colleagues, partners, suppliers and customers remains our main priority and we will continue to support local and national businesses where it is safe to do so. 

As metal recycling and waste management activities are classified as essential services, from Monday 22nd February, Ward will continue to operate following the latest Government guidelines until advised of alternate arrangements:. 

  • All our sites will be open from 8am to 4pm on Monday to Friday
  • Employees who are able to work from home are encouraged to do so and the relevant equipment and access to systems has been provided. This includes most of our Customer Services team
  • Our Customer Service team is available on 0345 337 0000 or email customer.services@ward.com. Please contact us is you have any queries about the services available
  • Employees who are required to work on site or in transport roles have been provided with health and safety training, full Personal Protective Equipment (PPE) and strict social distancing measures are in place
  • Any travel is minimised 
  • Anyone visiting site will be asked to sign in, complete a self declaration form to state their suitability to be on site and will be required to use their own PPE. We are unable to provide PPE at the current time, due to safety and hygiene. 
  • Skip Hire services are running, however there may be limited availability at peak times. Please visit https://www.ward.com/household-waste/skip-hire/ to check prices and book online

Please be advised, although we are doing everything we can to safely keep services and sites running, this is subject to change at short notice. We apologise for any inconvenience caused during this uncertain time. 

We are continually assessing safety, reviewing advice and guidance from Public Health England, the Government and our industry bodies, including the British Metal Recycling Association (BMRA) and the Waste Industry Health and Safety Forum (WISH).  . 

At the time of publishing, the next review is expected in late March. We will update our status accordingly if further changes are announced. Please visit: https://www.ward.com/coronavirus-statement/ for detailed information. 

Please continue to wash your hands regularly, cover your face in enclosed areas and make space by keeping at least two metres apart. If you are experiencing any symptoms of Coronavirus or are self isolating, we ask you to keep away from site until it is safe to return. 

Thank you for your ongoing support.

Team Ward

05/01/21

From Tuesday 5th January 2021 the Government has announced that the UK is to go into a  national lockdown until mid February 2021. This will be assessed on an ongoing basis and further announcements made in due course. 

Safeguarding our colleagues, partners, suppliers and customers remains our main priority and we will continue to support local and national businesses where it is safe to do so. 

As metal recycling and waste management activities are classified as essential services, from Tuesday 5th January 2021, our key workers will continue to operate following the latest Government guidelines until advised of alternate arrangements:. 

  • All our sites will be open from 8am to 4pm on Monday to Friday
  • Employees who are able to work from home are encouraged to do so and the relevant equipment and access to systems has been provided. This includes most of our Customer Services team
  • Our Customer Service team is available on 0345 337 0000 or email customer.services@ward.com. Please contact us is you have any queries about the services available
  • Employees who are required to work on site or in transport roles have been provided with health and safety training, full Personal Protective Equipment (PPE) and strict social distancing measures are in place
  • Any travel is minimised 
  • Anyone visiting site will be asked to sign in, complete a self declaration form to state their suitability to be on site and will be required to use their own PPE. We are unable to provide PPE at the current time, due to safety and hygiene. 
  • Skip Hire services are running, however there may be limited availability at peak times. Please visit https://www.ward.com/household-waste/skip-hire/ to check prices and book online

Please be advised, although we are doing everything we can to safely keep services and sites running, this is subject to change at short notice. We apologise for any inconvenience caused during this uncertain time. 

We are continually assessing safety, reviewing advice and guidance from Public Health England, the Government and our industry bodies, including the British Metal Recycling Association (BMRA) and the Waste Industry Health and Safety Forum (WISH).  . 

Please visit the government website for more details: https://www.gov.uk/guidance/national-lockdown-stay-at-home.

At the time of publishing, the next review is expected in mid February. We will update our status accordingly if further changes are announced. Please visit: https://www.ward.com/coronavirus-statement/ for detailed information. 

Please continue to wash your hands regularly, cover your face in enclosed areas and make space by keeping at least 2 metres apart. If you are experiencing any symptoms of Coronavirus or are self isolating, we ask you to keep away from site until it is safe to return. 

Thank you for your ongoing support in this challenging time.

Team Ward

04/01/21

As many more areas across the country have moved into ‘very high alert’ Tier 4 and there are ongoing discussions about increased lockdown measures, we are monitoring the situation closely. Safeguarding our colleagues, partners, suppliers and customers remains our main priority and we will continue to support local and national businesses where it is safe to do so.

As metal recycling and waste management activities are classified as essential services, from Monday 4th January 2021, our key workers will continue to operate following the latest Government guidelines: https://www.gov.uk/coronavirus.

  • Our sites will open from 8am on Monday 4th January 2021
  • Sites will be open from 8am to 4pm on Monday to Friday
  • Our Customer Service team will be available on 0345 337 0000 or email customer.services@ward.com. Please contact us is you have any queries about the services available.

Please be advised that these hours are subject to change at short notice and we apologise for any inconvenience caused during this uncertain time.

We are continually assessing safety, reviewing advice and guidance from Public Health England, the Government and our industry bodies, including the British Metal Recycling Association (BMRA) and the Waste Industry Health and Safety Forum (WISH).  .

For the latest information on local restrictions please visit: https://www.gov.uk/find-coronavirus-local-restrictions and enter your postcode.

At the time of publishing, the next review is expected on 14th January 2021 and we will update our status accordingly if further changes are announced. Please visit: https://www.ward.com/coronavirus-statement/ for detailed information.

Please continue to wash your hands regularly, cover your face in enclosed areas and make space by keeping at least 2 metres apart. If you are experiencing any symptoms of Coronavirus or are self isolating, we ask you to keep away from site until it is safe to return.

Thank you for your ongoing support in this challenging time.

Team Ward

17/12/20

From Thursday 17th December the Government has announced that, following a national review, the existing tier system will remain unchanged in most areas of the country, with more areas moving into ‘very high alert’ and only a handful of locations dropping into Tier 2 or 1. 

For the latest information on local restrictions please visit: https://www.gov.uk/find-coronavirus-local-restrictions and enter your postcode. 

Most areas where our business operates will remain in Tier 3, so we will continue to maintain the most stringent safety measures outlined in previous updates.

We will continue to support local and national businesses, while constantly assessing safety, reviewing advice and guidance from Public Health England, the Government and our industry bodies, including the British Metal Recycling Association (BMRA) and the Waste Industry Health and Safety Forum (WISH). 

The next review is expected at the end of December 2020 and we will update our status accordingly if further changes are announced. Please visit: https://www.ward.com/coronavirus-statement/ for detailed information. 

Christmas Opening Hours

Throughout this year, the government confirmed that the metal recycling and waste management industry ‘is essential to keeping the country operating and supporting vital sectors and employers’. As key workers providing essential waste services, our team has continued to operate our metal recycling, waste management and skip hire services nationally, in the safest way possible. 

To give #TeamWARD a well deserved rest, our opening hours over the festive period will be as follows:

  • Our sites will close at 4pm on Friday 18th December and reopen from 8am on Monday 4th January 2021.
  • Our Customer Service team will be available until 12pm on Wednesday 23rd December on 0345 337 0000 or email customer.services@ward.com.
  • For urgent enquiries after 12pm on Wednesday December 23rd and before 8am on Monday January 4th at 8am, please complete our web form at www.ward.com and we’ll get back to you as soon as possible. 

Thank you for your continued support. We wish you all a relaxing, safe and healthy break. 

Team WARD

02/12/20

From Tuesday 2nd December 2020 the Government has announced that the second nationwide lockdown will be lifted and different areas will move into allocated tiers of alert, associated with infection rates in specific geographical areas. These are subject to change and continual review.

For the latest information on local restrictions please visit: https://www.gov.uk/guidance/local-restriction-tiers-what-you-need-to-know

Throughout this year, the government confirmed that the metal recycling and waste management industry ‘is essential to keeping the country operating and supporting vital sectors and employers’.

As key workers providing essential waste services, we will continue to operate our metal recycling, waste management and skip hire services nationally, in the safest way possible. 

We will continue to support local and national businesses, while constantly assessing safety, reviewing advice and guidance from Public Health England, the Government and our industry bodies, including the British Metal Recycling Association (BMRA) and the Waste Industry Health and Safety Forum (WISH). 

All safety measures remain in place as previous updates. Please visit: https://www.ward.com/coronavirus-statement/ for latest information. The next review is expected on 16th December 2020, we will update our status accordingly if further changes are announced. 

From 2nd December 2020 we will continue to:

  • Offer our full range of metal recycling and waste management services, where safe to do so
  • Open all of our sites for core hours from 8am to 4pm Monday to Friday (variation exists at sites with some starting earlier or finishing later due to licensing and planning agreements, please call 0345 337 0000 for details)
  • All sites will be closed on Saturdays until further notice
  • Open all of our sites for members of the public and door trade – subject to social distancing measures
  • Continue with our employee inductions, ongoing health and safety training 
  • Increase the number of office staff working from home and rotate employees office time to minimise interactions, while supporting and motivating the team.
  • Avoid non-essential face-to-face meetings
  • Wear face masks in all communal areas
  • Provide mental health support for team members adversely affected by current circumstances

Business services, Team WARD is open for:

Skip hire:

  • For skip hire visit: https://www.ward.com/online-skip-order/
  • Skip hire services are available via phone or our website. Bookings and payments can be made online or over the phone to ensure it is contactless. Your skip will be delivered and collected by one of our drivers, maintaining social distancing measures and we will communicate via email or phone rather than with a paper ticket, to minimise contact.
  • Discounts are available for NHS workers on skip services. Quote NHS2020 on booking and email the team with verification of your ID number.

Please note

  • Please wait for a telephone call from our customer services team to confirm your skip delivery
  • Our offices are currently closed on Saturdays, however limited skips maybe available for Saturday delivery. Book early to avoid disappointment
  • We are unable to respond to Skip queries via Facebook Messenger, please contact our customer services team on 0345 337 0000

Health and safety of our and customers is a priority and we are stringent hygiene and safeguarding measures that have implemented across our business. 

It is vital that we maintain high levels of hygiene and continue with strict social distancing measures to prevent infection rated from continuing to rise.

For the latest guidance visit:

Thank you for your continued patience and support.

Team WARD

02/11/20

From Thursday 5th November 2020 the Government has announced a second nationwide lockdown. For full details on how these affect you, your families and your business interests please visit: https://www.gov.uk/guidance/new-national-restrictions-from-5-november.

The government confirmed industry like ourselves ‘is essential to keeping the country operating and supporting vital sectors and employers’. As key workers providing essential waste services, we will continue to operate our metal recycling, waste management and skip hire services nationally, in the safest way possible. 

We will continue to support local and national businesses in healthcare, construction and manufacturing supply chains with vital services, while constantly assessing safety, reviewing advice and guidance from Public Health England, the Government and our industry bodies, including the British Metal Recycling Association (BMRA) and the Waste Industry Health and Safety Forum (WISH). 

All safety measures remain in place as previous updates. Please visit: https://www.ward.com/coronavirus-statement/ for latest information. The next review is expected on 2nd December 2020, we will update our status accordingly as changes are announced. 

From 2nd November 2020 we will continue to:

  • Offer our full range of metal recycling and waste management services, where safe to do so
  • Open all of our sites for core hours from 8am to 4pm Monday to Friday (variation exists at sites with some starting earlier or finishing later due to licensing and planning agreements, please call 0345 337 0000 for details)
  • All sites will be closed on Saturdays until further notice
  • Open all of our sites for members of the public and door trade – subject to social distancing measures
  • Continue with our employee inductions, ongoing health and safety training 
  • Increase the number of office staff working from home and rotate employees office time to minimise interactions, while supporting and motivating the team.
  • Avoid non-essential face-to-face meetings
  • Wear face masks in all communal areas
  • Provide mental health support for team members adversely affected by current circumstances

Business services, Team WARD is open for:

Skip hire:

  • For skip hire visit: https://www.ward.com/online-skip-order/
  • Skip hire services are available via phone or our website. Bookings and payments can be made online or over the phone to ensure it is contactless. Your skip will be delivered and collected by one of our drivers, maintaining social distancing measures and we will communicate via email or phone rather than with a paper ticket, to minimise contact.
  • Discounts are available for NHS workers on skip services. Quote NHS2020 on booking and email the team with verification of your ID number.

Please note

  • Please wait for a telephone call from our customer services team to confirm your skip delivery
  • Our offices are currently closed on Saturdays, however limited skips maybe available for Saturday delivery. Book early to avoid disappointment
  • We are unable to respond to Skip queries via Facebook Messenger, please contact our customer services team on 0345 337 0000

Health and safety of our and customers is a priority and we are stringent hygiene and safeguarding measures that have implemented across our business. 

It is vital that we maintain high levels of hygiene and continue with strict social distancing measures to prevent infection rated from continuing to rise.

For the latest guidance visit:

Thank you for your continued patience and support throughout this period.

Team WARD

Effective from the 17/10/20

As of Saturday 17th October 2020 Tier 2 localised lockdown measures have been introduced into wider across the East Midlands. This now extends from parts of Leicester and Leicestershire to Nottingham, Nottinghamshire, and large parts of Derbyshire including North-East Derbyshire, Erewash and Chesterfield.

For everything you need to know about the local lockdown rules in your area, visit the government website for latest rules: https://www.gov.uk/guidance/local-covid-alert-levels-what-you-need-to-know

The situation is constantly changing and we are working with local authorities and government guidance to continuously assess the safety of our team and their families, our customers and our suppliers.

As key workers providing essential waste services, we will continue to operate throughout the East Midlands servicing all our customers in the safest way possible.

From 17th October 2020 we will:

  • Support our customers and colleagues in affected areas across the East Midlands to adhere to the new measures
  • Offer our full range of metal recycling and waste management services, where safe to do so
  • Open all of our sites for core hours from 8am to 4pm Monday to Friday(variation exists at sites with some starting earlier or finishing later due to licensing and planning agreements, please call 0345 337 0000for details)
  • All sites will be closed on Saturdays until further notice
  • Open all of our sites for members of the public and door trade – subject to social distancing measures
  • Continue with our employee inductions, ongoing health and safety training and carry on with working from home or safe return to sites where possible
  • Avoid non-essential face-to-face meetings
  • Wear face masks in all communal areas
  • Provide mental health support for team members adversely affected by current circumstances

Business services, Team WARD is open for:

  • All essential metal processing and waste management business services including food and hospitality waste, glass, metal and wood recycling, clinical and hazardous waste, skip hire, rapid response and commercial waste collection
  • Ferrous and non-ferrous metalsfrom business customers
  • End of life vehicles(including cars and vans)
  • Regular door trade customers/registered scrap collectors
  • Textile banks, clothing collections and recycling for reuse and export
  • Commercial waste collection services across the East Midlands

Skip hire:

  • For skip hire visit: https://www.ward.com/online-skip-order/
  • Skip hire services are available via phone or our website. Bookings and payments can be made online or over the phone to ensure it is contactless. Your skip will be delivered and collected by one of our drivers, maintaining social distancing measures and we will communicate via email or phone rather than with a paper ticket, to minimise contact.
  • Discounts are available for NHS workers on skip services. Quote NHS2020 on booking and email the team with verification of your ID number.

Please note

  • Please wait for a telephone call from our customer services team to confirm your skip delivery
  • Our offices are currently closed on Saturdays, however limited skips maybe available for Saturday delivery. Book early to avoid disappointment
  • We are unable to respond to Skip queries via Facebook Messenger, please contact our customer services team on 0345 337 0000

Health and safety of our and customers is a priority and we are stringent hygiene and safeguarding measures that have implemented across our business.

It is vital that we maintain high levels of hygiene and continue with strict social distancing measures to prevent infection rated from continuing to rise.

For the latest guidance visit:

All safety measures remain in place as previous updates. Please visit: https://www.ward.com/coronavirus-statement/ for latest information.

Thank you for your patience and support throughout this period.

Team WARD

14/10/20

As of Wednesday 14th October 2020 Tier 2 localised lockdown measures have been introduced into Nottingham and Nottinghamshire. Read more about these here: https://www.nottinghampost.com/news/nottingham-news/nottinghamshires-tier-2-lockdown-your-4601030 

We will continue to provide essential waste services throughout the East Midlands to all our customers in the safest way possible to protect our team. We continue to follow all the latest recommended health and safety precautions and industry guidelines and monitor these on an ongoing basis.

From 14th October 2020 we will:

  • Support our customers and colleagues in the Nottinghamshire areas to adhere to the new measures
  • Offer our full range of metal recycling and waste management services, where safe to do so
  • Open all of our sites for core hours from 8am to 4pm Monday to Friday (variation exists at sites with some starting earlier or finishing later due to licensing and planning agreements, please call 0345 337 0000 for details)
  • All sites will be closed on Saturdays until further notice
  • Open all of our sites for members of the public and door trade – subject to social distancing measures
  • Continue with our employee inductions, ongoing health and safety training and carry on with working from home or safe return to sites where possible
  • Avoid non-essential face-to-face meetings
  • Wear face masks in all communal areas

Business services, Team WARD is open for:

  • All essential metal processing and waste management business services including food and hospitality waste, glass, metal and wood recycling, clinical and hazardous waste, skip hire, rapid response and commercial waste collection
  • Ferrous and non-ferrous metals from business customers
  • End of life vehicles (including cars and vans)
  • Regular door trade customers/registered scrap collectors
  • Textile banks, clothing collections and recycling for reuse and export
  • Commercial waste collection services across the East Midlands

Skip hire:

  • For skip hire visit: https://www.ward.com/online-skip-order/
  • Skip hire services are available via phone or our website. Bookings and payments can be made online or over the phone to ensure it is contactless. Your skip will be delivered and collected by one of our drivers, maintaining social distancing measures and we will communicate via email or phone rather than with a paper ticket, to minimise contact.
  • Discounts are available for NHS workers on skip services. Quote NHS2020 on booking and email the team with verification of your ID number.

Please note

  • Please wait for a telephone call from our customer services team to confirm your skip delivery
  • Our offices are currently closed on Saturdays, however limited skips maybe available for Saturday delivery. Book early to avoid disappointment
  • We are unable to respond to Skip queries via Facebook Messenger, please contact our customer services team on 0345 337 0000

Health and safety of our and customers is a priority and we are adhering to the additional hygiene and safeguarding measures implemented across our business. It is vital that we maintain high levels of hygiene and continue with strict social distancing measures to prevent infection rates from rising again.

For the latest guidance visit:

All safety measures remain in place as previous updates. Please visit: https://www.ward.com/coronavirus-statement/ for latest information.

Thank you for your patience and support throughout this period.

Team WARD

01/10/2020

As a provider of essential waste services in the East Midlands, we continue to service our customers in the safest way possible, following all recommended health and safety precautions and industry guidelines to protect our team and the businesses we support.

From 1st October 2020 we will:

  • Offer our full range of metal recycling and waste management services, where safe to do so
  • Open all of our sites for core hours from 8am to 4pm Monday to Friday(variation exists at sites with some starting earlier or finishing later due to licensing and planning agreements, please call 0345 337 0000for details)
  • All sites will be closed on Saturdays until further notice
  • Open all of our sites for members of the public and door trade – subject to social distancing measures
  • Continue with our employee inductions, ongoing health and safety training and carry on with working from home or safe return to sites where possible
  • Avoid non-essential face-to-face meetings
  • Wear face masks in all communal areas

Business services, Team WARD is open for:

  • All essential metal processing and waste management business servicesincluding food and hospitality waste, glass, metal and wood recycling, clinical and hazardous waste, skip hire, rapid response and commercial waste collection
  • Ferrous and non-ferrous metalsfrom business customers
  • End of life vehicles(including cars and vans)
  • Regular door trade customers/registered scrap collectors
  • Textile banks, clothing collections and recycling for reuse and export
  • Commercial waste collection services across the East Midlands

Skip hire:

  • For skip hire visit: https://www.ward.com/online-skip-order/
  • Skip hire services are available via phone or our website. Bookings and payments can be made online or over the phone to ensure it is contactless. Your skip will be delivered and collected by one of our drivers, maintaining social distancing measures and we will communicate via email or phone rather than with a paper ticket, to minimise contact.
  • Discounts are available for NHS workers on skip services. Quote NHS2020 on booking and email the team with verification of your ID number.

Please note

  • Please wait for a telephone call from our customer services team to confirm your skip delivery
  • Our offices are currently closed on Saturdays, however limited skips maybe available for Saturday delivery. Book early to avoid disappointment
  • We are unable to respond to Skip queries via Facebook Messenger, please contact our customer services team on 0345 337 0000

Health and safety of our and customers is a priority and we are adhering to the additional hygiene and safeguarding measures implemented across our business. It is vital that we maintain high levels of hygiene and continue with strict social distancing measures to prevent infection rates from rising again.

For the latest guidance visit:

All safety measures remain in place as previous updates. Please visit: https://www.ward.com/coronavirus-statement/ for latest information.

Thank you for your continued support throughout this period.

Team WARD

18/09/2020

Any visitors visiting site are required to complete the Covid-19 declaration form.

Declaration Form for Visitors & Employees

17/08/2020

Further easing of lockdown restrictions, while welcomed to support our economy, comes with a risk of increasing the transmission of the disease and contributing to a second wave of the virus. We have seen the localised lockdown of the city of Leicester recently and other parts of the country are following the same route if statistics show that the rate of infection has started to increase in specific areas.

As a provider of essential waste services in the East Midlands, we will continue to service our customers and will follow all the possible health and safety precautions to protect our team and the businesses we support.

From Monday 17th August 2020 we will:

  • Offer our full range of metal recycling and waste management services, where safe to do so
  • Open all of our sites for core hours from 8am to 4pm Monday to Friday (variation exists at sites with some starting earlier or finishing later due to licencing and planning agreements, please call 0345 337 0000 for details)
  • All sites will be closed on Saturdays until further notice
  • Open all of our sites for members of the public and door trade – subject to social distancing measures
  • Continue with our employee inductions, ongoing health and safety training and carry on with working from home or safe return to sites where possible

Business services, Team WARD is open for:

  • All essential metal processing and waste management business services including food and hospitality waste, glass, metal and wood recycling, clinical and hazardous waste, skip hire, rapid response and commercial waste collection
  • Ferrous and non-ferrous metals from business customers
  • End of life vehicles (including cars and vans)
  • Regular door trade customers/registered scrap collectors
  • Textile banks, clothing collections and recycling for reuse and export
  • Commercial waste collection services across the East Midlands

Skip hire:

  • For skip hire visit: https://www.ward.com/online-skip-order/
  • Skip hire services are available via phone or our website. Bookings and payments can be made online or over the phone to ensure it is contactless. Your skip will be delivered and collected by one of our drivers, maintaining social distancing measures and we will communicate via email or phone rather than with a paper ticket, to minimise contact.
  • Discounts are available for NHS workers on skip services. Quote NHS2020 on booking and email the team with verification of your ID number.

Please note

  • Please wait for a telephone call from our customer services team to confirm your skip delivery
  • Our offices are currently closed on Saturdays, however limited skips maybe available for Saturday delivery. Book early to avoid disappointment
  • We are unable to respond to Skip queries via Facebook Messenger, please contact our customer services team on 0345 337 0000

Health and safety of our and customers is a priority and we are adhering to the additional hygiene and safeguarding measures implemented across our business. It is vital that we maintain high levels of hygiene and continue with strict social distancing measures to prevent infection rates from rising again.

For the latest guidance visit:

All safety measures remain in place as previous updates. Please visit: https://www.ward.com/coronavirus-statement/ for latest information.

Thank you for your continued support throughout this period.
Team WARD

06/07/2020

Supporting re-opening with essential services

As the allowed re-opening of many non-essential shops and retail services continues and the opening of all businesses and venues (with specific exceptions) is allowed from 4th July, we continue to expand our services to support businesses with their plans.

Further easing of lockdown restrictions, while welcomed to support our economy, comes with a risk of increasing the transmission of the disease and contributing to a second wave of the virus. We have seen the localised lockdown of the city of Leicester recently and other parts of the country may follow the same route if statistics show that the rate of infection has started to increase in specific areas.

As a provider of essential waste services in the East Midlands, we will continue to service our Leicester customers and will follow all the possible health and safety precautions to protect our team and the businesses we support.

From Monday 6th July 2020 we will:

  • Offer our full range of metal recycling and waste management services, where safe to do so
  • Open all of our sites for core hours from 8am to 4pm Monday to Friday (variation exists at sites with some starting earlier or finishing later due to licencing and planning agreements, please call 0345 337 0000 for details)
  • All sites will be closed on Saturdays until further notice
  • Open all of our sites for members of the public and door trade – subject to social distancing measures
  • Continue with our employee inductions, ongoing health and safety training and carry on with working from home or safe return to sites where possible

Business services, Team WARD is open for:

  • All essential metal processing and waste management business services including food and hospitality waste, glass, metal and wood recycling, clinical and hazardous waste, skip hire, rapid response and commercial waste collection
  • Ferrous and non-ferrous metals from business customers
  • End of life vehicles (including cars and vans)
  • Regular door trade customers/registered scrap collectors
  • Textile banks, clothing collections and recycling for reuse and export
  • Commercial waste collection services across the East Midlands

Skip hire:

  • For skip hire visit: https://www.ward.com/online-skip-order/
  • Skip hire services are available via phone or our website. Bookings and payments can be made online or over the phone to ensure it is contactless. Your skip will be delivered and collected by one of our drivers, maintaining social distancing measures and we will communicate via email or phone rather than with a paper ticket, to minimise contact.
  • Discounts are available for NHS workers on skip services. Quote NHS2020 on booking and email the team with verification of your ID number.

Please note

  • Please wait for a telephone call from our customer services team to confirm your skip delivery
  • Our offices are currently closed on Saturdays, however limited skips maybe available for Saturday delivery. Book early to avoid disappointment
  • We are unable to respond to Skip queries via Facebook Messenger, please contact our customer services team on 0345 337 0000

Health and safety of our and customers is a priority and we are adhering to the additional hygiene and safeguarding measures implemented across our business. It is vital that we maintain high levels of hygiene and continue with strict social distancing measures to prevent infection rates from rising again.

For the latest guidance visit:

All safety measures remain in place as previous updates. Please visit: https://www.ward.com/coronavirus-statement/ for latest information.

Thank you for your continued support throughout this period.

Team WARD

22/06/2020

Moving in a positive direction

The Government’s Chief Medial Officers announced on Friday 19th June that the UK’s coronavirus alert level has been downgraded from four to three.

At level four, the transmission of the virus was considered to be “high or rising exponentially”. Under level three, the virus is considered to be “in general circulation” and there could be a “gradual relaxation of restrictions”. This also follows the allowed re-opening of many non-essential shops and retail services since 15th June 2020.

While this is very positive news, signalling the further easing of lockdown restrictions, it is still essential to maintain high levels of hygiene and continue with strict social distancing measures to prevent infection rates from rising again.

Health and safety of our and customers is a priority and we will continue to adhere to the additional hygiene and safeguarding measures implemented across our business. This includes following the latest guidance from Waste Industry Health and Safety Forum (WISH) [https://wishforum.org.uk] and Public Health England (PHE) [https://www.gov.uk/government/collections/coronavirus-covid-19-list-of-guidance]

  • From Monday 22nd June 2020 we will:
    Try to resume our full range of metal recycling and waste management services, where safe to do so
  • Open all of our sites from 8am to 4pm Monday to Friday
  • Sites will be closed on Saturdays until further notice
  • Open all of our sites for members of the public and door trade – subject to social distancing measures
  • Continue to slowly bringing back members of our team onto sites, while maintaining social distancing through adapting welfare facilities and implementing staggered start and finish times where possible
  • Deliver COVID-19 Induction training to all members of the team attending sites, yards and offices
  • Provide personal protective equipment to all employees as required including gloves, masks, eye protection, tissues and hand sanitiser, plus hand washing stations
  • Offer support for mental health to everyone in our team who could be struggling with the current circumstances

Business services, Team WARD is open for:

  • Servicing key essential businesses including clinical and hazardous waste, skip hire, rapid response and commercial collections
  • Accepting ferrous and non-ferrous metals from business customers
  • Accepting end of life vehicles (including cars and vans) at all of our sites
  • Accepting regular door trade customers/registered scrap collectors and businesses for ferrous and non-ferrous metals
  • Collecting and processing textiles for reuse and export
  • Running commercial waste collection services to service all business customers

Skip hire:

  • For skip hire visit: https://www.ward.com/online-skip-order/
  • Skip hire services are available via phone or our website. Bookings and payments can be made online or over the phone to ensure it is contactless. Your skip will be delivered and collected by one of our drivers, maintaining social distancing measures and we will communicate via email or phone rather than with a paper ticket, to minimise contact.
  • Discounts are available for NHS workers on skip services. Quote NHS2020 on booking and email the team with verification of your ID number.

Please note:

  • Some of our depots are working varied hours, so please wait for a telephone call from our customer services team to confirm your skip delivery
  • Our offices are currently closed on Saturdays, however limited skips maybe available for Saturday delivery. Book early to avoid disappointment
  • We are unable to respond to Skip queries via Facebook Messenger, please contact our customer services team on 0345 337 0000

All safety measures remain in place as previous updates. Please visit: https://www.ward.com/coronavirus-statement/ for latest information.

Thank you for your ongoing support during this time.

Team WARD

01/06/2020

Safely expanding waste services

After the latest government announcements and easing of some lockdown measures, we are continuing to expand the essential waste services we are able to offer.

Safety of our staff and customers remains a priority and we have implemented number of additional hygiene and safeguarding measures across our business. We continue to follow the latest guidance from Waste Industry Health and Safety Forum (WISH) [https://wishforum.org.uk] and Public Health England (PHE) [https://www.gov.uk/government/collections/coronavirus-covid-19-list-of-guidance]

From Monday 1st June 2020 we will:

  • Continue to slowly bring back members of our team onto sites, including yard operatives and our customer services function, while maintaining social distancing through adapting welfare facilities and implementing staggered start and finish times where possible
  • Deliver COVID-19 Induction training to all members of the team attending sites, yards and offices
  • Provide personal protective equipment to all employees as required including gloves, masks, eye protection, tissues and hand sanitiser, plus hand washing stations
  • Offer support for mental health to everyone in our team who could be struggling with the current circumstances

Business services, Team WARD is:

  • Continuing to service key essential businesses
  • Accepting ferrous and non-ferrous metals from business customers
  • Accepting end of life vehicles (including cars and vans) at all of our sites
  • Accepting regular door trade customers/registered scrap collectors and businesses for ferrous and non-ferrous metals
  • Collecting and processing textiles for reuse and export
  • Running commercial waste collection services to service all business customers

Skip hire:

  • Skip hire services are available via phone or our website. Bookings and payments can be made online or over the phone to ensure it is contactless. Your skip will be delivered and collected by one of our drivers, maintaining social distancing measures and we will communicate via email or phone rather than with a paper ticket, to minimise contact.
  • Please note: Some of our depots are working varied hours, so please wait for a telephone call from our customer services team to confirm your skip delivery
  • For skip hire visit: https://www.ward.com/online-skip-order/

Discounts are available for NHS workers on skip services. Quote NHS2020 on booking and email the team with verification of your ID number.

All safety measures remain in place as previous updates. Please visit: https://www.ward.com/coronavirus-statement/ for more information.

We are continually reviewing latest advice from the Government and our trade bodies and adapting our services and procedures as appropriate. Thank you for your support during this period.

Team WARD

13/05/20

Following the latest government announcements, we are taking small steps to expand on the essential waste services we are able to offer.

From Wednesday 13th May 2020 we will:

  • Slowly bring back into work a number of members of our team including yard operatives and our customer services function
  • Provide COVID-19 Induction training to all members of the team attending sites, yards and offices
  • Continue to implement Waste Industry Health and Safety Forum (WISH) [https://wishforum.org.uk] latest guidelines and Public Health England (PHE) [https://www.gov.uk/government/collections/coronavirus-covid-19-list-of-guidance]
  • Provide personal protective equipment to all employees as required
  • Provide mental health support to everyone in our team who might be finding the current circumstances difficult to process

Business services, Team WARD is:

  • Continuing to service key essential businesses
  • Accepting ferrous and non-ferrous metals from business customers
  • Accepting end of life vehicles (including cars and vans) at all of our sites
  • Accepting regular door trade customers/registered scrap collectors and businesses for ferrous and non-ferrous metals
  • Still closed for general door trade metal deliveries and to the general public until the general lockdown is officially lifted by the government
  • Not currently processing textiles – we will review this as Household Waste and Recycling Centres continue their reopening programme
  • Running commercial waste collection services to service all business customers

Skip hire: 

  • We are providing skip hire services via phone or our website. Bookings and payments can be made online or over the phone to ensure it is contactless. Your skip will be delivered and collected by one of our drivers, maintaining social distancing measures and we will communicate via email or phone rather than with a paper ticket, to minimise contact.
  • For home/business skip hire visit: https://www.ward.com/online-skip-order/

Discounts are available for NHS workers on skip services. Quote NHS2020 on booking and email the team with verification of your ID number.

All safety measures remain in place as previous updates. Please visit: https://www.ward.com/coronavirus-statement/ for more information.

We continually review advice from the Government and our trade bodies. We thank you again for your support at this difficult time.

Team WARD

01/05/20

The UK’s waste disposal and recycling sectors have been seen as ‘critical’ in keeping essential services running and ensuring supply chains can operate during the Coronavirus outbreak.

We are continuing to operate our sties at a reduced capacity, taking regular advice and guidance from the Department for Environment, Food and Rural Affairs (DEFRA), the Waste Industry Health and Safety Forum (WISH) [https://wishforum.org.uk], the British Metal Recycling Association (BMRA) [https://www.recyclemetals.org/newsandarticles.html] and the Department for Business, Energy and Industrial Strategy (BEIS), as well as Public Health England (PHE) [https://www.gov.uk/government/collections/coronavirus-covid-19-list-of-guidance]. This ensures that we are still able to service and support essential businesses including hospitals, care homes and manufacturers.

Business services:

  • We are still servicing key essential businesses
  • We are accepting ferrous and non-ferrous metals from business customers
  • All sites are accepting regular door trade customers/registered scrap collectors and businesses for ferrous and non-ferrous metals
  • All sites are closed for general door trade metal deliveries and to the general public until the general lockdown is officially lifted by the government
  • We are not currently processing textiles – we will review this as Household Waste and Recycling Centres start to reopen
    Commercial waste collection services are running to service all business customers

Skip hire:

  • We are also providing skip hire services via phone or our website. Bookings and payments can be made online or over the phone. Payment is taken online or over the phone to ensure it is contactless. Your skip will be delivered and collected by one of our drivers, maintaining social distancing measures and we will communicate via email or phone rather than with a paper ticket, to minimise contact.
  • For home/business skip hire visit: https://www.ward.com/online-skip-order/

Discounts are available for NHS workers on skip services. Quote NHS2020 on booking and email the team with verification of your ID number.

Safety measures implemented:

We have taken the following steps to avoid transmission of infection to our staff and suppliers, while delivering essential business services:

  • We are working with a reduced team of yard operatives on site
  • All our office staff are working from home
  • All employees must always maintain social distancing – stay 2 metres (6ft) away from others
  • No more than one person is in the weighbridge offices at a time
  • Gatherings of more than two people anywhere on site is prohibited
  • Staff will not sign any paperwork.
  • Shared facilities will be unavailable on site to avoid any possible cross contamination
  • Operatives on site must wear either their own PPE or purchase a set from WARD. No sharing of WARD protective equipment and PPE must not to be shared with other operatives. PPE must include, hard hat and high vis, gloves.

We continually review advice from the Government and our trade bodies. We thank you again for your support at this difficult time. We aim to resume normal service as soon as it is safe to do so.

Team WARD

 

16/04/20

 Keeping waste working through Coronavirus

Both Department for Environment, Food and Rural Affairs (DEFRA) and Department for Business, Energy and Industrial Strategy (BEIS) have supported the position that anyone involved in the collection, processing, recycling and disposal of waste, including scrap metal, is allowed, if not encouraged to continue operating.

BEIS, Secretary of State, The Rt Hon Alok Sharma MP has acknowledged those working in manufacturing and industry in the UK, saying: “our country needs your support to keep supply chains moving and key workers mobile, as well as to protect the economy as much as possible. Every business has a role to play in helping the country defeat coronavirus.”

At Ward we are closely following the advice and guidance from our national trade body, the British Metals Recycling Association, Waste Industry Safety and Health Forum (WISH) and Public Health England.

The UK’s waste disposal sectors were deemed ‘critical’, which the (DEFRA) confirmed included the metal recycling industry. Likewise, BEIS has also pointed out that there is no requirement for a non-retail business to close.

For this reason, many recycling businesses including scrap metal firms have remained open. Wherever possible our employees are working from home but, as it was noted, certain jobs require people to travel to their place of work, including those involved in operating machinery.

The work being undertaken by operators collecting and delivering to yards, employees and maintenance engineers, is vital, not least for the continued production of metal food packaging and critical machinery, but also to ensure the steel mills receive a steady supply of scrap metal.

At Ward we have taken the following steps to avoid transmission of infection to our staff and suppliers, while delivering essential business services.

Business services:

  • All sites are now closed for general door trade metal deliveries – no door trade or public.
  • All sites are now accepting regular door trade customers/registered scrap collectors and businesses for ferrous metals only.
  • Non-ferrous deliveries will not be accepted.
  • Ward is not currently processing textiles.
  • Commercial waste collection services are running to service all business customers.
  • For home/business skip hire visit: https://www.ward.com/online-skip-order/

Safety measures implemented:

  • We are working with a reduced team of yard operatives on site
  • All our office staff are working from home
  • All employees must always maintain social distancing – stay 2 metres (6ft) away from others.
  • No more than one person is in the weighbridge offices at a time.
  • Gatherings of more than two people anywhere on site is prohibited.
  • Staff will not sign any paperwork.
  • Facilities will be unavailable on site to avoid any possible cross contamination.
  • Operatives on site must wear either their own PPE or purchase a set from WARD. No sharing of WARD protective equipment and PPE must not to be shared with other operatives. PPE must include, hard hat and high vis, gloves.

Things to consider:

Please note, the turn-around of metal deliveries may be slower due to the necessary human interaction restrictions.

  • Loads will only be accepted if the material can be tipped by the supplier’s own vehicle or if the material is loose, contained in containers/stillages that can be offloaded by mobile plant. We will not permit any loads with require manual handling by WARD staff.
  • Once the material is unloaded you will be required to weigh out, visit the weighbridge and leave site promptly. Funds will be placed in your account minimising any contact.
  • WARD reserves the right to turn away collectors if these policies cannot be followed.
  • Should you display any symptoms of Covid-19 we will ask you to leave our premises in order to protect those on site.

Keeping industry including recycling centres open is even more important given the nationwide closure of Household Waste and Recycling Centres (HWRCs). Closing yards and HWRCs could result in spikes in fly-tipping of waste, and the abandonment of end-of-life vehicles. It is essential that these items are processed in accordance with government environmental regulations, through licensed and responsible metal recycling yards.

We continue to review advice from the Government, Defra and the BMRA and we thank you for your support at this difficult time. We aim to resume normal service as soon as the Government adjusts its guidance.

Team WARD

 

31/03/2020

We all find ourselves in challenging circumstances right now. Our number one priority continues to be the safeguarding and care of our employees, our local communities, contractors and, of course, to reduce the impact from the Coronavirus outbreak for our customers and suppliers.

While remaining open to serve our business customers and to provide critical support and essential services to the waste industry, we have taken the decision to scale back operations reducing the number of our employees working out of each site including standing down some of our operating fleet. Those employees that remain in work are instructed to follow all government advice.

Additional resources are being put in place to increase hygiene and reduce social contact for all working employees. Strict travel restrictions are being implemented and employees are working from home where possible.

Our Customer services team is working remotely to support all customers through normal communication channels.

Our Commercial waste teams are continuing to supply services to essential sectors, including regular wheelie bin and other waste collections.

Our metal recycling team continues to process material in order to supply UK steelworks, which are in turn suppling key industry with raw products. We also continue to process and separate wood waste for recycling into biomass for energy production.

We are monitoring the situation carefully and are reviewing circumstances on a daily basis. This is a fast-moving situation and we are working closely with customers and suppliers to mitigate risk and ensure we can support key industry.

Thank you to everyone for their ongoing support during this period.

27/03/2020:

To protect our employees and the wider community, we will not be able to accept scrap vehicles or be able to issue certificate of destructions from members of the public. We have also suspended car collections for the public via Ward transport until further notice.

26/03/2020:

The Government has recognised the recycling sector as a critical industry supporting the supply chain at this critical time. Our trade association the BMRA has spoken to DEFRA to gain further clarity regarding the types of employees included under the ‘waste disposal sectors’ definition on its key worker list.

The senior representative confirmed that all those frontline staff who work in the collection, processing, recycling and disposal of waste, including scrap metal, are designated as ‘critical workers’.

BMRA understands this applies to roles including mobile collectors, yard operatives and other employees that perform key tasks that cannot be undertaken from home. We believe, however, that managerial, accounting and wider office staff as well as those who offer guidance and advice, are not included.

Therefore, it is vital WARD sites remain operational and plays its part in supporting the waste supply chain during these difficult times.

As we continue to closely monitor the developments in relation to COVID-19, our top priority is the health of our employees, customers and suppliers. We have a duty to also ensure that our critical waste infrastructure remains available.

WARD have decided to take further steps to avoid transmission of infection to our staff and suppliers.

  • All sites are now closed for general door trade deliveries – no door trade/ public or casual collectors.
  • The gates at all sites will be closed. Loads will be accepted from business account customers only.
  • Loads delivered to sites from account customers must be booked in advance via calling 0345 337 0000. We must receive prior notification.
  • Maintain social distancing at all times – stay 2 metres (6ft) away from other people
  • No more than one person in the weighbridge offices at a time.
  • Gatherings of more than two people anywhere on site is prohibited.
  • Staff will not sign any paperwork.
  • Facilities will be unavailable on site to avoid any possible cross contamination.
  • Please note, the turn-around of metal deliveries may be slower due to the necessary human interaction restrictions.
  • Operatives on site must wear either their own PPE or purchase a set from WARD. No sharing of WARD protective equipment and PPE must not to be shared with other operatives.
  • For non-ferrous deliveries, these will only be accepted if social distancing measures can be adhered to.
  • Loads will only be accepted if the material can be tipped by the supplier’s own vehicle or if the material is loose, contained in containers/stillages that can be offloaded by mobile plant. We will not permit any loads with require manual handling by WARD staff.
  • Once the material is unloaded you will be required to weigh out, visit the weighbridge and leave site promptly. Funds will be placed in your account minimising any contact.

WARD reserve the right to turn away collectors if these policies cannot be followed. Should you display any symptoms of Covid-19 we will ask you to leave our premises in order to protect those on site.

We aim to resume normal service as soon as the Government adjusts its guidance.

Thank you for your cooperation at this difficult time.

#TeamWARD

Other Statements:

Notice From WARD To Customers

Business Continuity Statement