Coronavirus Ward: All Updates

13/05/20

Following the latest government announcements, we are taking small steps to expand on the essential waste services we are able to offer.

From Wednesday 13th May 2020 we will:

  • Slowly bring back into work a number of members of our team including yard operatives and our customer services function
  • Provide COVID-19 Induction training to all members of the team attending sites, yards and offices
  • Continue to implement Waste Industry Health and Safety Forum (WISH) [https://wishforum.org.uk] latest guidelines and Public Health England (PHE) [https://www.gov.uk/government/collections/coronavirus-covid-19-list-of-guidance]
  • Provide personal protective equipment to all employees as required
  • Provide mental health support to everyone in our team who might be finding the current circumstances difficult to process

Business services, Team WARD is:

  • Continuing to service key essential businesses
  • Accepting ferrous and non-ferrous metals from business customers
  • Accepting end of life vehicles (including cars and vans) at all of our sites
  • Accepting regular door trade customers/registered scrap collectors and businesses for ferrous and non-ferrous metals
  • Still closed for general door trade metal deliveries and to the general public until the general lockdown is officially lifted by the government
  • Not currently processing textiles – we will review this as Household Waste and Recycling Centres continue their reopening programme
  • Running commercial waste collection services to service all business customers

Skip hire: 

  • We are providing skip hire services via phone or our website. Bookings and payments can be made online or over the phone to ensure it is contactless. Your skip will be delivered and collected by one of our drivers, maintaining social distancing measures and we will communicate via email or phone rather than with a paper ticket, to minimise contact.
  • For home/business skip hire visit: https://www.ward.com/online-skip-order/

Discounts are available for NHS workers on skip services. Quote NHS2020 on booking and email the team with verification of your ID number.

All safety measures remain in place as previous updates. Please visit: https://www.ward.com/coronavirus-statement/ for more information.

We continually review advice from the Government and our trade bodies. We thank you again for your support at this difficult time.

Team WARD

01/05/20

The UK’s waste disposal and recycling sectors have been seen as ‘critical’ in keeping essential services running and ensuring supply chains can operate during the Coronavirus outbreak.

We are continuing to operate our sties at a reduced capacity, taking regular advice and guidance from the Department for Environment, Food and Rural Affairs (DEFRA), the Waste Industry Health and Safety Forum (WISH) [https://wishforum.org.uk], the British Metal Recycling Association (BMRA) [https://www.recyclemetals.org/newsandarticles.html] and the Department for Business, Energy and Industrial Strategy (BEIS), as well as Public Health England (PHE) [https://www.gov.uk/government/collections/coronavirus-covid-19-list-of-guidance]. This ensures that we are still able to service and support essential businesses including hospitals, care homes and manufacturers.

Business services:

  • We are still servicing key essential businesses
  • We are accepting ferrous and non-ferrous metals from business customers
  • All sites are accepting regular door trade customers/registered scrap collectors and businesses for ferrous and non-ferrous metals
  • All sites are closed for general door trade metal deliveries and to the general public until the general lockdown is officially lifted by the government
  • We are not currently processing textiles – we will review this as Household Waste and Recycling Centres start to reopen
    Commercial waste collection services are running to service all business customers

Skip hire:

  • We are also providing skip hire services via phone or our website. Bookings and payments can be made online or over the phone. Payment is taken online or over the phone to ensure it is contactless. Your skip will be delivered and collected by one of our drivers, maintaining social distancing measures and we will communicate via email or phone rather than with a paper ticket, to minimise contact.
  • For home/business skip hire visit: https://www.ward.com/online-skip-order/

Discounts are available for NHS workers on skip services. Quote NHS2020 on booking and email the team with verification of your ID number.

Safety measures implemented:

We have taken the following steps to avoid transmission of infection to our staff and suppliers, while delivering essential business services:

  • We are working with a reduced team of yard operatives on site
  • All our office staff are working from home
  • All employees must always maintain social distancing – stay 2 metres (6ft) away from others
  • No more than one person is in the weighbridge offices at a time
  • Gatherings of more than two people anywhere on site is prohibited
  • Staff will not sign any paperwork.
  • Shared facilities will be unavailable on site to avoid any possible cross contamination
  • Operatives on site must wear either their own PPE or purchase a set from WARD. No sharing of WARD protective equipment and PPE must not to be shared with other operatives. PPE must include, hard hat and high vis, gloves.

We continually review advice from the Government and our trade bodies. We thank you again for your support at this difficult time. We aim to resume normal service as soon as it is safe to do so.

Team WARD

 

16/04/20

 Keeping waste working through Coronavirus

Both Department for Environment, Food and Rural Affairs (DEFRA) and Department for Business, Energy and Industrial Strategy (BEIS) have supported the position that anyone involved in the collection, processing, recycling and disposal of waste, including scrap metal, is allowed, if not encouraged to continue operating.

BEIS, Secretary of State, The Rt Hon Alok Sharma MP has acknowledged those working in manufacturing and industry in the UK, saying: “our country needs your support to keep supply chains moving and key workers mobile, as well as to protect the economy as much as possible. Every business has a role to play in helping the country defeat coronavirus.”

At Ward we are closely following the advice and guidance from our national trade body, the British Metals Recycling Association, Waste Industry Safety and Health Forum (WISH) and Public Health England.

The UK’s waste disposal sectors were deemed ‘critical’, which the (DEFRA) confirmed included the metal recycling industry. Likewise, BEIS has also pointed out that there is no requirement for a non-retail business to close.

For this reason, many recycling businesses including scrap metal firms have remained open. Wherever possible our employees are working from home but, as it was noted, certain jobs require people to travel to their place of work, including those involved in operating machinery.

The work being undertaken by operators collecting and delivering to yards, employees and maintenance engineers, is vital, not least for the continued production of metal food packaging and critical machinery, but also to ensure the steel mills receive a steady supply of scrap metal.

At Ward we have taken the following steps to avoid transmission of infection to our staff and suppliers, while delivering essential business services.

Business services:

  • All sites are now closed for general door trade metal deliveries – no door trade or public.
  • All sites are now accepting regular door trade customers/registered scrap collectors and businesses for ferrous metals only.
  • Non-ferrous deliveries will not be accepted.
  • Ward is not currently processing textiles.
  • Commercial waste collection services are running to service all business customers.
  • For home/business skip hire visit: https://www.ward.com/online-skip-order/

Safety measures implemented:

  • We are working with a reduced team of yard operatives on site
  • All our office staff are working from home
  • All employees must always maintain social distancing – stay 2 metres (6ft) away from others.
  • No more than one person is in the weighbridge offices at a time.
  • Gatherings of more than two people anywhere on site is prohibited.
  • Staff will not sign any paperwork.
  • Facilities will be unavailable on site to avoid any possible cross contamination.
  • Operatives on site must wear either their own PPE or purchase a set from WARD. No sharing of WARD protective equipment and PPE must not to be shared with other operatives. PPE must include, hard hat and high vis, gloves.

Things to consider:

Please note, the turn-around of metal deliveries may be slower due to the necessary human interaction restrictions.

  • Loads will only be accepted if the material can be tipped by the supplier’s own vehicle or if the material is loose, contained in containers/stillages that can be offloaded by mobile plant. We will not permit any loads with require manual handling by WARD staff.
  • Once the material is unloaded you will be required to weigh out, visit the weighbridge and leave site promptly. Funds will be placed in your account minimising any contact.
  • WARD reserves the right to turn away collectors if these policies cannot be followed.
  • Should you display any symptoms of Covid-19 we will ask you to leave our premises in order to protect those on site.

Keeping industry including recycling centres open is even more important given the nationwide closure of Household Waste and Recycling Centres (HWRCs). Closing yards and HWRCs could result in spikes in fly-tipping of waste, and the abandonment of end-of-life vehicles. It is essential that these items are processed in accordance with government environmental regulations, through licensed and responsible metal recycling yards.

We continue to review advice from the Government, Defra and the BMRA and we thank you for your support at this difficult time. We aim to resume normal service as soon as the Government adjusts its guidance.

Team WARD

 

31/03/2020

We all find ourselves in challenging circumstances right now. Our number one priority continues to be the safeguarding and care of our employees, our local communities, contractors and, of course, to reduce the impact from the Coronavirus outbreak for our customers and suppliers.

While remaining open to serve our business customers and to provide critical support and essential services to the waste industry, we have taken the decision to scale back operations reducing the number of our employees working out of each site including standing down some of our operating fleet. Those employees that remain in work are instructed to follow all government advice.

Additional resources are being put in place to increase hygiene and reduce social contact for all working employees. Strict travel restrictions are being implemented and employees are working from home where possible.

Our Customer services team is working remotely to support all customers through normal communication channels.

Our Commercial waste teams are continuing to supply services to essential sectors, including regular wheelie bin and other waste collections.

Our metal recycling team continues to process material in order to supply UK steelworks, which are in turn suppling key industry with raw products. We also continue to process and separate wood waste for recycling into biomass for energy production.

We are monitoring the situation carefully and are reviewing circumstances on a daily basis. This is a fast-moving situation and we are working closely with customers and suppliers to mitigate risk and ensure we can support key industry.

Thank you to everyone for their ongoing support during this period.

27/03/2020:

To protect our employees and the wider community, we will not be able to accept scrap vehicles or be able to issue certificate of destructions from members of the public. We have also suspended car collections for the public via Ward transport until further notice.

26/03/2020:

The Government has recognised the recycling sector as a critical industry supporting the supply chain at this critical time. Our trade association the BMRA has spoken to DEFRA to gain further clarity regarding the types of employees included under the ‘waste disposal sectors’ definition on its key worker list.

The senior representative confirmed that all those frontline staff who work in the collection, processing, recycling and disposal of waste, including scrap metal, are designated as ‘critical workers’.

BMRA understands this applies to roles including mobile collectors, yard operatives and other employees that perform key tasks that cannot be undertaken from home. We believe, however, that managerial, accounting and wider office staff as well as those who offer guidance and advice, are not included.

Therefore, it is vital WARD sites remain operational and plays its part in supporting the waste supply chain during these difficult times.

As we continue to closely monitor the developments in relation to COVID-19, our top priority is the health of our employees, customers and suppliers. We have a duty to also ensure that our critical waste infrastructure remains available.

WARD have decided to take further steps to avoid transmission of infection to our staff and suppliers.

  • All sites are now closed for general door trade deliveries – no door trade/ public or casual collectors.
  • The gates at all sites will be closed. Loads will be accepted from business account customers only.
  • Loads delivered to sites from account customers must be booked in advance via calling 0345 337 0000. We must receive prior notification.
  • Maintain social distancing at all times – stay 2 metres (6ft) away from other people
  • No more than one person in the weighbridge offices at a time.
  • Gatherings of more than two people anywhere on site is prohibited.
  • Staff will not sign any paperwork.
  • Facilities will be unavailable on site to avoid any possible cross contamination.
  • Please note, the turn-around of metal deliveries may be slower due to the necessary human interaction restrictions.
  • Operatives on site must wear either their own PPE or purchase a set from WARD. No sharing of WARD protective equipment and PPE must not to be shared with other operatives.
  • For non-ferrous deliveries, these will only be accepted if social distancing measures can be adhered to.
  • Loads will only be accepted if the material can be tipped by the supplier’s own vehicle or if the material is loose, contained in containers/stillages that can be offloaded by mobile plant. We will not permit any loads with require manual handling by WARD staff.
  • Once the material is unloaded you will be required to weigh out, visit the weighbridge and leave site promptly. Funds will be placed in your account minimising any contact.

WARD reserve the right to turn away collectors if these policies cannot be followed. Should you display any symptoms of Covid-19 we will ask you to leave our premises in order to protect those on site.

We aim to resume normal service as soon as the Government adjusts its guidance.

Thank you for your cooperation at this difficult time.

#TeamWARD

Other Statements:

Notice From WARD To Customers

Business Continuity Statement