Coronavirus Update and Opening Hours 04/01/2021

As many more areas across the country have moved into ‘very high alert’ Tier 4 and there are ongoing discussions about increased lockdown measures, we are monitoring the situation closely. Safeguarding our colleagues, partners, suppliers and customers remains our main priority and we will continue to support local and national businesses where it is safe to do so. 

As metal recycling and waste management activities are classified as essential services, from Monday 4th January 2021, our key workers will continue to operate following the latest Government guidelines: 

  • Our sites will open from 8am on Monday 4th January 2021
  • Sites will be open from 8am to 4pm on Monday to Friday
  • Our Customer Service team will be available on 0345 337 0000 or email [email protected]. Please contact us is you have any queries about the services available. 

Please be advised that these hours are subject to change at short notice and we apologise for any inconvenience caused during this uncertain time. 

We are continually assessing safety, reviewing advice and guidance from Public Health England, the Government and our industry bodies, including the British Metal Recycling Association (BMRA) and the Waste Industry Health and Safety Forum (WISH).  . 

For the latest information on local restrictions please visit: and enter your postcode. 

At the time of publishing, the next review is expected on 14th January 2021 and we will update our status accordingly if further changes are announced. Please visit: for detailed information. 

Please continue to wash your hands regularly, cover your face in enclosed areas and make space by keeping at least 2 metres apart. If you are experiencing any symptoms of Coronavirus or are self isolating, we ask you to keep away from site until it is safe to return. 

Thank you for your ongoing support in this challenging time.

Team Ward