Total partnership for plant and equipment hire
Project: Partnership between local businesses
Supplier: Total Hire and Sales
Sector(s): Building, construction, industrial, maintenance
Services: Tools, plant and equipment hire
Location: East Midlands
Contract Date: Ongoing
For well over a decade Ward has worked with Total Hire and Sales for tool, plant and equipment hire to supported various projects throughout the metal recycling and waste management operations.
As two independently run, Derbyshire based businesses, they have developed a long standing partnership based on mutual respect, shared family values and, above all, excellent service.
The right tools for the job
With a fleet of over 120 vehicles, hundreds of skips and containers, plus plant and equipment for metal processing, recycling, sorting and managing waste, Ward has a constant requirement for tool hire and products to keep operations running.
The number one item supplied by Total are telehandlers. These are used at most sites for moving materials, loading machinery, handling and off-loading of vehicles and supporting the ELV (end of life vehicle) recycling operations.
Total also supply Ward sites with consumables ranging from cutting discs, drill bits to wood blades and anything in between, at competitive prices. These can be supplied at short notice preventing downtime and keeping machinery and tools working.
Both businesses pride themselves on the friendly and honest service, with trust and great communication at its core. On the rare occasions Total can’t deliver to Ward’s tight timescales, Total always liaise with the team straight away and manage expectations, which is essential in such a fast-moving business. Total always do their best to deliver at short notice, often with same day delivery.
Total service offering
Total Hire has been able to supply a full range of tool and equipment hire ranging from cherry pickers, powered access equipment, spare diggers and excavators, plus many other pieces of equipment to help with various over the years, often with tight deadlines.
From groundworks, site clearances and supporting Ward’s demolition and construction contracts, Total can provide the right bit of kit to help keep projects on track.
Want to find out more?
Daniel Haywood, Purchasing Manager at Ward said:
“It’s been great working with Total over the past few years. We have regular meetings to discuss prices, business requirements and future projects and the Total team manage their machinery to ensure they can fit with our growing requirements. We have a great partnership with Total with similar goals and I know if I call them at late notice they will always go the extra mile to support Ward.”
Carl Tidey, Managing Director, Total Hire and Sales, said:
“As two local, independent family run businesses, our staff and customers share similar values and have the same focus on delivering excellent customer service. We pride ourselves on providing a fair, honest and reliable service. Our team genuinely do whatever it takes to get our customers what they need and Ward is no exception. We’ve built a great partnership over the years which works really well and has lots of mutual benefits for both our business.”